Deposits/Withdrawals

Transactions on the blockchain network are not instantaneous. Before appearing on exchange, they need get confirmed by the network. If your funds have not been credited to your Exbitron wallet yet: Check the transaction yourself: - Enter the wallet address in the search box on the blockchain explorer website. For example, use Blockchair (https://blockchair.com/) to verify BTC, LTC, BCH, DOGE and XMR transactions. - Check the date and amount of the transaction. - If the transacti...

Deposit status Confirmed Deposit has been received and successfully credit to your account. Confirming The process of depositing through the blockchain has started. Confirming 1/10 The transaction appeared on the blockchain network, but hasn't been confirmed yet. Withdrawal status Processing Exbitron system received your withdrawal request, and it is being processed. If its processing more than 30 minutes - 1 hour, please reach out support via ticket system. Confirming 1/1...

Withdrawn BSC (BEP-20) tokens to Ethereum (ERC-20) network If you’ve withdrawn BEP-20 tokens (like BNB and BUSD) using Ethereum (ERC-20) network, you should be able to retrieve them. There are three different situations, each with its own solution: 1. You sent the tokens to a wallet that supports BSC and Ethereum. If you have this type of wallet, you are lucky, you will just need enable correct network (ERC-20 in our case) of the coin (BNB or BUSD) and balance will appear in the wallet....

Missing or Wrong Deposits If you forgot to use a Payment ID or Attachment ID (e.g. ETN, XMR, WAVES etc.) or used an incorrect one, then your deposit will not be credited. Deposit made to incorrect receiving / deposit address or Unlisted token deposited: Exbitron generally does not offer a token/coin recovery service. However, if you have suffered a significant loss as a result of incorrectly deposited tokens / coins, Exbitron may, solely at our discretion, assist you in recovering your toke...